State Farm® Insurance Agent John Fitell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
JEFERSON MEDINA
November 10, 2025
"Excellent service from john Fitell and staff. they were professional, helpful, and guided me in choosing the best policy to protect my family and our home. Highly recommend."
"We’re thankful for your feedback Jeferson! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Griselda Allen
November 10, 2025
"John Fitell at State farm provided exceptional service. He was professional, patient, and thorough in explaining every detail. I highly recommend this agency."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
LISMARY GOMEZ
October 31, 2025
"Amazing service! John Fitell at State Farm was patient, professional, and made me feel like family. I’ll definitely be staying with this agency for years to come. Highly recommend!"
"Thank you for taking the time to share your thoughts Ms. Gomez! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Joey Sharpe
October 22, 2025
"By far the best Agent I've ever dealt with! Always kind, courteous and goes the extra mile to make sure you understand anything you may have questions or concerns about."
"Thank you for reviewing our State Farm office Mr. Sharpe! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jose Guevara
October 21, 2025
"Been insured for over 10+ years with John Fitell, always get service with John himself and staff. Recently added a vehicle, great rates and quick service, thank you Haley. I would highly recommend."
"Thank you for your 5-star review Mr. Guevara My State Farm team and I are happy to be your good neighbor!"
jami
October 19, 2025
"My parents have had State Farm insurance through John for years, so naturally I want to do the same. I now understand why, because he is awesome! John is very kind and caring to each person that he works with. Thanks John for all your hard work!"
"We’re honored by your positive feedback Jami! We look forward to continuing to provide you with great service and your family for years to come. Thank you. "
Juan Guerrero
October 17, 2025
"Haley was great and very professional"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
BC RICH
October 17, 2025
"They treated me insanely well. They helped me tremendously on a lower rate for my insurance then I was given by my other insurance company they were able to almost drop it by $100 which was absolutely amazing. I wanna recognize Haley one of the State Farm workers who help me tremendously through my quote And thank you again, State Farm for helping me out highly appreciated."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Cindy Summers
October 15, 2025
"I worked with Haley at the Holly Hill Lane, State Farm Agency in Burlington. I needed Auto and Home Owners Insurance immediately. My policies had expired. She processed the paperwork for both policies that day, and I was able to pick them up the next day! She truly was my life saver; the Calm in my storm!! I would recommend her to anyone needing Insurence. A Total Professional!"
"We appreciate your review Ms. Summers. We are delighted to know you had a great experience with Haley and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Karen Medina
October 15, 2025
"There's not been any problems that I couldn't solve with my insurance agent. I always feel valued and appreciated. That's why I have been a State farm customer for over 30 years"
"That's incredible, Karen! We're thrilled to hear about your positive experience with the John Fitell State Farm Agent office. Thank you for being a loyal customer for over 30 years. Your trust and support mean the world to us! - John"
Keisha Wade
September 30, 2025
"“Great experience with John and Tyler! The staff was friendly, helpful, and made everything super easy. Highly recommend!”"
"Thank you Keisha for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We are here to help and feel free to contact us if you have any questions. We are here to help! Have a great day!"
Chrystal Smithey
September 9, 2025
"John Fitell has been my insurance agent for probably two decades. I've been with him since he took over Mr. Combs so that's been a minute. He's an awesome person, he also responds in a timely manner. So John if your reading this. Did I do good?! In all seriousness he's a wonderful agent. I trust him, and have no complaints."
"Thank you for reviewing our State Farm office Chrystal! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Tammy Wall
September 4, 2025
"John Fitell has been our State Farm Agent for 10+ years. We have always received excellent service! Haley is also awesome and takes care of billing and questions. Highly recommend!"
"Thank you for reviewing our State Farm office Ms. Tammy! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Deborah Prieto
August 22, 2025
"We have been clients of John Fitell for over 20 years. We have had several agents over the years, but John is the best we have ever had. With him you can know without a doubt that your claims will be handled in a professional manner. John works hard to get his clients answers to all their insurance needs. John is available even after office hours. I would give him more than 5 stars, but that is all that they allow me. If you choose John for your agent. I promise you will not be sorry."
"Thank you Mrs. Prieto for the kind words and amazing review. I look forward to being the best agent i can for years to come and being there for you and your family. Thank you Mrs. Prieto. As I start my 12 year as an agent, I am thankful for having amazing customers to protect and strive to build relationships and help recover from the unexpected."
Greg Mebane
August 21, 2025
"Exceptional service every time! John Fitell is a true professional who knows the industry inside out. He made the process effortless and stress-free. Highly recommended for anyone seeking reliable insurance guidance."
"Thank you Mr. Mebane for the great review and I look forward to being the good neighbor throughout 2025 and years to come!"
Edie Mcbroom
August 21, 2025
"I had an exceptional experience with John Fitell. He was incredibly responsive and knowledgeable, making the entire process smooth and stress free. His expert advice and dedication to helping me find the best coverage was invaluable. I highly recommend his services to anyone in need of insurance assistance."
"Thank you Mrs. McBroom for the amazing review. I look forward to continue being there for you and your family for years to come and thank you so much for choosing John Fitell State Farm."
Haley Harrell
August 21, 2025
"John Fitell takes the cake for State Farm Agents. I have been a State Farm customer for almost 10 years, and have been with a few different agents. I can confidently say that Mr. Fitell is by far my favorite. I have never experienced a State Farm agent that was as willing to help a customer as much as he will. He embodies 5 star customer service and genuinely cares about the well being of his clients. John is extremely knowledgeable and I know that any issues that arise are in excellent and caring hands with him. I am proud to be a customer of John Fitell!"
"Thank you Miss Harrell for the great review and I look forward to being the good neighbor throughout 2025 and years to come!"
Francheska Macerou
August 20, 2025
"John Fitell State Farm is far from being the best insurance agent. After three years at his agency I finally moved to a much better agent that cares for people’s well being. If you need a better agent please go to Nicole Cockerham."
"Unfortunately when personal relationships end, individuals feel they need to continue to defame. Nicole Cockerham is an excellent agent and I am confident she will do an amazing job for you and your family. Francheska Macerou 11/17/2023 John Fitell’s State Farm is a premier insurance company in Alamance County. He is a highly skilled and knowledgeable agent and a true professional. I would highly recommend him as your agent! Owner 11/20/2023 1:00 PM Thank you for taking the time to share your positive experience with John Fitell State Farm, Francheska! We're delighted to hear that you consider us a premier insurance company in Alamance County, and we appreciate your kind words! Your recommendation means a lot to us, and we're honored to have the opportunity to serve you! -John Thank you for taking the time to share your positive experience with John Fitell State Farm, Francheska! We're delighted to hear that you consider us a premier insurance company in Alamance County, and we appreciate your kind words! Your recommendation means a lot to us, and we're honored to have the opportunity to serve you! -John "
Georgia B
July 17, 2025
"I'm so happy to have moved agencies and agents. State Farm and John Fitell need to do better by their customers."
"Thank you for your feedback. We would like the opportunity to address your concerns regarding your insurance services and want to know how we can improve. Please reach out to us directly, we value your input. "
Kevin Goonan
June 19, 2025
"What a great agent. I have had several. Every time I need him it’s so personal and makes it happen. Thank you for the paperwork in this emergency situation. My agent for life!!"
"Thank you Kevin for the 5 star review. We look forward to continue serving you and the Goonan Family for years to come!"
Shelia
June 19, 2025
"John is awesome!!! I was looking for a State Farm agent to get quotes. I was dealing with one agent but kept playing phone tag it I would hear from them for a couple of days. So I came across John after further research. I'm so glad I went with him! He has been with me EVERY step of the way. Following up, making sure everything is how I want it and that I'm comfortable with everything, and making sure things stay correct and up to date. He touches base with me frequently just to see how things are going. I could have asked for a better agent! Thanks, John!!!"
"Thank you Ms. Shelia for the amazing review. I look forward to continue being there for you and your family for years to come and thank you so much for choosing John Fitell State Farm. "
Cathy Fowler
April 12, 2025
"John is my insurance agent. He is a very professional and responsible agent. He is one that is very prompt with any situation that you have going on. He is one I trust with all my insurance needs."
"Thank you very much Cathy for the wonderful review and your confidence for myself and my team handling your insurance needs. "
Emily Eubanks
April 7, 2025
"John Fitell is always ready and willing to help with a simple question, a complex change, or a suggestion that works best for my family. We know he has our back in any insurance situation. Thank you, John!"
"Thank you Emily for the amazing review and I and my team look forward to providing excellent service for your insurance needs. "
Betty Boop
March 28, 2025
"John is an amazing Insurance Agent. I have been a customer for years and I know that he will be there to help me when needed. He has been there for me every time I’ve had a question or needed help. He has always had the best service and advice for his clients. I recommend him to anyone that needs a professional and competent Insurance Agent. He is someone that you can trust and depend on. Exceptional Insurance Agent who can provide your insurance information and services."
"Thank you so much for the amazing review Ms. Betty. I am honored that you trust me as your agent and look forward to being there for you throughout. "
Brianna Lowe
January 30, 2025
"John is the absolute best, so sweet and keeps me updated, and gets me the best price out there! Previously has a company try and charge me $800 a month which was so outrageous for what I drove and my record and now I pay no where near that thanks to John! He’s your man, GO GET COVERED!"
"Thank you Brianna. I look forward to being there for you and your family for years to come. "